Witty turns on but the charging does not start

If Witty turns on but the charging does not start, there may be a connection issue between Witty and the device. Possible issues may be:

1. With the USB cable. We suggest that you try with a different USB cable;

2. With the adapter. We suggest that you try with a different adapter and, if not available, that you use a USB A cable or adapter;

3. With the charger. We suggest that you try with a different charger.

If Witty is still not working, you can use our Live Chat or contact one of our Witty Experts via e-mail.

Available seven days a week from 9:00 AM to 8:00 PM.