Witty does not turn on

If Witty does not turn on, it means that there is no current flow to Witty. Possible fixes are:

1. If you are using power strips or multi-plug charges to charge your devices, we suggest that you directly connect the charger to the power socket;

2. If you are using a Samsung or Huawei charger, we suggest that you try using a different charger.

If Witty is still not working, you can use our Live Chat or contact one of our Witty Experts via e-mail.

Available seven days a week from 9:00 AM to 8:00 PM.